Ability To Work:
1. Six months' experience troubleshooting and installing computer or data communications equipment; or,
2. a combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities.
Additional Requirements: Employment in this job classification requires successful completion of a background investigation, possession of a valid California Class C Driver's License, and the availability to work weekends and be on call on a rotating basis.
Knowledge of: data cabling techniques; basic electrical and mechanical principles; procedures to locate data communications equipment problems and perform repairs; Microsoft Office Suite.
Job Description: This is the entry level in the EDP Network Technician series. Incumbents at this level are responsible for first-level problem resolution of computer equipment Countywide, working under closer supervision on less complex problems, whereas the II level in the series is the journey level, performing more complex tasks and second-level troubleshooting, as well as evaluating and installing new products.
About Salary: $21.84-$26.67 every hour / $3,799-$4,638 monthly / Range: 5516
Definition: Under supervision, provides Help Desk and related customer support; identifies and resolves problems with a variety of data communication and personal computer equipment throughout the County; plans, installs, and relocates data communication and personal computers; and performs related duties as required.
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